At RollCaddy, we strive to make your bath hardware checkout experience secure, clear, and convenient. To ensure the highest level of transaction integrity, we accept standard credit card payments directly through our store interface.
Accepted Payment Methods: We accept payments made via major credit card networks, specifically Visa, MasterCard, American Express, and Discover.
Transaction Currency: All prices and payments are processed exclusively in United States Dollars (USD). If you are purchasing from a card issued outside the United States, your card issuer may apply currency conversion rates, which are independent of our store.
Excluded Payment Methods: To maintain transaction speed and safety, we do not accept personal checks, money orders, direct bank transfers, or cash on delivery (COD) payments.
Payment Security & PCI Compliance
Protecting your financial details is our highest operational priority. We utilize industry-standard protocols to safeguard all transaction data:
256-bit SSL Encryption: Our checkout process is fully protected using 256-bit SSL (Secure Sockets Layer) encryption technology. This secure channel encrypts all transmission data, preventing unauthorized third parties from intercepting your details.
PCI-DSS Compliance: Our billing system is fully compliant with the Payment Card Industry Data Security Standard (PCI-DSS).
Zero Local Storage: We strictly adhere to security industry standards and do not store, record, or retain your complete, raw credit card numbers or security codes on our local servers. All billing details are transmitted directly to our PCI-compliant payment gateway partners for authorization.
No Third-Party Redirects: Your entire checkout experience takes place securely within our official domain, eliminating the risk of redirection to unverified external payment pages.
Sales Tax
Because our store is registered in the state of Pennsylvania, we comply with state tax requirements:
Sales Tax Collection: We collect applicable sales tax on purchases sent to shipping destinations within regions where we have a legal tax collection obligation.
Tax Calculation: The exact tax amount is automatically calculated based on your shipping address and will be clearly itemized on your checkout page before you complete the transaction.
Billing, Taxes & $0 Hidden Fees
We are committed to absolute billing transparency. You will only pay the amount that is clearly displayed in your order summary:
Zero Hidden Fees: We maintain a strict policy of $0 Surcharges on all credit card transactions. You will never be charged credit card processing fees, convenience fees, or admin handling surcharges.
Billing Formula: Your final charge is calculated using the following transparent billing formula:
Product Price + Shipping Costs (if applicable) + Applicable Sales Tax = Final Total Cost
Shipping Costs Recapped: As detailed in our shipping policy, shipping is free for orders of $70.00 or more, and a flat fee of $8.00 is charged for orders below $70.00.
Payment Processing & Fraud Prevention
To protect our customers and maintain commercial security, every transaction undergoes standard validation steps:
Payment Authorization: Your credit card is authorized and charged immediately upon the completion of your checkout process.
Billing Verification: We require that your billing address matches the address registered with your credit card issuer. If there is a mismatch, the transaction may be declined by our gateway to prevent unauthorized card use.
Declined Transactions: If your card is declined, please check your card number, expiration date, and security code, or contact your issuing bank for details regarding transaction restrictions. Our support team is available at Help@RollCaddy.com to assist with any checkout queries you may encounter.
Store Name: RollCaddy
Email: Help@RollCaddy.com
Phone: +1 (570) 898-0812
Address: 10 Glen Ave, Shickshinny, PA 18655, USA
Operating Hours: Monday to Friday, 9:00 AM – 6:00 PM (ET)
